Saas Agreement Template Uk

Fourth, for many B2B services and some B2C services, there may be users of the service who are not your customers and are therefore not directly bound by the terms of use. In these cases, you can introduce additional documents that are mandatory for both customers and non-users. Examples of this type of document are end-user licensing agreements and acceptable usage guidelines. Once you`ve chosen to use a template for your cloud service or SaaS contract, you need to choose which model. There are three main aspects of adequacy: the style of execution, the structure and the content. First of all, you need terms of use, even if they may be called something else. They can be called a „user agreement“ or a „cloud service contract“ or something completely different. This SaaS agreement, our SaaS terms and conditions of service are examples of terms of use. Whatever the name of the document, its role is to regulate the legal relationship between a service provider and its clients. The terms of use contain provisions relating to the basic service obligation, payment of fees, duration of the contract and termination, mutual liability of the parties, etc. In some cases, the terms of use are supplemented by additional specific documents, such as conventions. B data processing and service level agreements.

The main provisions of the SaaS agreement define how services are activated, the customer`s rights to use services through a user interface and/or application programming interface (API), and restrictions and prohibitions on such use. The SaaS agreement also contains provisions for assistance services and planned maintenance. An optional directive for authorized use is included as a timetable. Each order form signed by the customer enters into a separate agreement that contains these Master SaaS terms, as well as addendums, subscription terms of service for each subscription and guidelines (our contract). If you are a data processor, you and your processor are required under the RGPD to enter into a written agreement on how you handle personal data. This written agreement must be in line with the specific, often cumbersome, requirements of Article 28 of the RGPD. As with our other free documents, this one contains a credit/assignment text. If you want to use the document without credit, you should purchase access to our basic SaaS contract.