The main provisions of the SaaS agreement define how services are activated, the customer`s rights to use services through a user interface and/or application programming interface (API), and restrictions and prohibitions on such use. The SaaS agreement also contains provisions for assistance services and planned maintenance. An optional directive for authorized use is included as a timetable. Each order form signed by the customer enters into a separate agreement that contains these Master SaaS terms, as well as addendums, subscription terms of service for each subscription and guidelines (our contract). If you are a data processor, you and your processor are required under the RGPD to enter into a written agreement on how you handle personal data. This written agreement must be in line with the specific, often cumbersome, requirements of Article 28 of the RGPD. As with our other free documents, this one contains a credit/assignment text. If you want to use the document without credit, you should purchase access to our basic SaaS contract.